This past Sunday, we announced a small but significant shift that will ultimately impact all of us at Restoration City. Since before we were planted, we’ve used a third party vendor to facilitate all of our online giving. They handle the back end things required to process your donations, keep your financial information safe, and maintain our giving records. In exchange, we pay them a small percentage of each transaction, what they call a merchant fee. Nothing all that exciting, I know. But it’s really important.
What we announced this past Sunday is that we’re moving to a different vendor for three reasons:
(1) Our current vendor was about to raise their merchant fees and the new vendor, PushPay, will match what we had previously been paying so we avoid a fee increase. That’s significant because we want to direct as much of your giving as possible to actual ministry, not vendor fees!
(2) The new system has more functionality and is easier to use.
(3) The new system comes with the ability to support a Restoration City app, which we will be launching on Sunday, November 18th!
It’s important for us to be good stewards of the resources you entrust to us and we want people’s online experience to be as easy as possible. But it’s the app that you’re really going to love. It’s going to make a lot of things a lot easier for us as a church!
The only catch with all of this is that we need every single person who has set-up a recurring donation in the old system to move that to the new system! We can’t do it for you but it will only take about 2 minutes of your time to respond to the email you got from PushPay on Sunday afternoon. If you didn’t get that email, please let Dan Iten know.
As of right now, 42% of our recurring donors have already moved their donations over to the new system in the last 48 hours! Thank you!!! If you haven’t had the chance to do it yet, no worries, but we would love to have you do it before Sunday! Let’s see if we can get that 42% up to 80% by Sunday.
I know online giving platforms aren’t the kind of thing any of us get all that excited about (with a few possible exceptions!). But it’s doing little things like this well that set the stage for everything else we’re able to do as a church.